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Our People

At Alina Homecare we have found the essentials to ensure that all of our carers, support workers and branch managers perform to the best of their ability and provide you and your loved ones with the highest quality care and support.

On this page:

  • Get to know our team
  • Alina Homecare Academy
  • External regulations
  • Our Alina values

Get to know our team

Our teams passionately deliver amazing high-quality care and support to our clients, with an emphasis on promoting independence. We care and support those with a range of specific needs for the elderly, disabled and those with more complex requirements. Each carer and support worker is trained thoroughly by our Alina Homecare Academy, to ensure our values: Quality, Integrity and Respect, are embedded into our everyday work ethic.

Branch and regional managers

Our branch and regional managers are responsible for a number of important duties, that ensure our carers and support workers are working to their highest potential. Some of their responsibilities include:

  • Performance management
  • Client feedback
  • Liaising with regional managers
  • Care and support team leaders

Care and support workers

Working on the front line, our care and support workers consistently and with dedication provide the top quality care and support that Alina is renowned for. From the moment our clients or their family recognise they can no longer cope with daily routines or just need that extra helping hand, they are there ready and waiting, to make a needs assessment and tailor your care and support plan.

We believe that outstanding quality care starts with great training. We invest in every care and support team member, making it a necessity to graduate from our training academy. Regardless of how little or large experience you have had in the care sector, everyone gets taught the Alina Homecare standards and way of care. Through this programme, we educate our team with an up to date skillset and how to work with empathy. Once graduated, individuals have the opportunity to choose and attend specialised training courses to further their skills in dementia, diabetes and much more. Our Academy, allows us all to work as a team, enforcing the company’s ethos and values, that set us above our competitors.

External regulations

Before becoming a member of the Alina Homecare team, every individual is required to pass a DBS check. In addition, each of our branches are regulated by the CQC – Care Quality Commission. All of our branches are rated either ‘Good’ or ‘Outstanding’; the top two categories of ranking. CQC not only takes into consideration care quality and success, but also employee satisfaction. This proves that our staff are passionate, proud and enthused by our organisation that we’ve established, on the basis of listening and acting upon our team’s suggestions.

Our Alina values 

We ensure our core Alina values are prominent through every decision and action we make. From training to managerial positions, everyone is expected to act with outstanding Quality, Integrity and Respect.

Quality

We pride ourselves on delivering the highest quality care and support to our clients, going above and beyond to encourage independence, activity and ultimately happiness! Depending on an individual’s demands and requirements, we tailor each care and support plan to optimise your quality of care specific to yourself. We won’t stop until you are satisfied with our service we provide.

Integrity

Due to our training methods and investing valuable time into our team, we maintain an honest and integral workforce. We provide our team with the knowledge and confidence to perform to the best of their ability.

Respect

We not only respect one another in the Alina team, but always put you as our clients right to respect at the forefront of our actions. We work with our clients to establish a trustworthy relationship in what and how they feel comfortable, particularly in specific personal care and support circumstances.

We are incredibly #proudtoknowacarer

 

Fern on phone cropped

Our quality training makes sure every visit is carried out safely, with care and is totally customer focused. We educate our care workers about the range of physical and mental conditions that our customers have and they are equipped with the right balance of skills and empathy to care for them.

All our people are trained to the same Alina Homecare standards, irrespective of their previous experience.

Latest News

Bromgrove team with Mayor of Worcester

Bromsgrove “Outstanding”

The Mayor and Mayoress of Worcester attend our Bromsgrove branch’s celebration event for their Outstanding CQC rating! Alina Homecare Bromsgrove located on the Hanbury Road in Stoke...

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Images of young people with learning disabilities enjoying life

Learning Disability Week

This week we’re marking Learning Disability Week by reinforcing that everyone is different. At Alina Homecare, we celebrate the unique in every individual, supporting people to lead...

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Image of swan with crown around its neck

We’ve grown… again!

We are very excited to now provide our high quality care at home services to Buckinghamshire. Come and say hi to our new team and branch manager...

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Contact Us

Contact us if you have an emergency related to an elderly or disabled person living at home, are concerned about a friend, relative or yourself coping at home alone, need to chat through care options, or are after general information and advice.

Email Us Request a Brochure Request a Callback

Call us 7 days a week on: 0800 292 2210

Email us on: info@alinahomecare.com