Complex care is sometimes referred to as long-term care or continuing complex care. As the name suggests, this type of care is rather more complicated it should only be administered by trained carers who are proficient in an array of specific caring methods.
Our complex health care teams care for people with a wide range of conditions. These conditions may be physical or emotional, and present a variety of needs which require specialist support.
We work very closely with other healthcare professionals – community nurses, physiotherapists, occupational therapists and speech and language therapists to provide tailored care for those we support. Our clinical governance is robust and uses comprehensive guidelines, support plans and health action plans to ensure that staff know exactly how to support a person to stay healthy and well.
We find solutions to help people to have an excellent quality of life and enjoy opportunities to live in their community.
Our aim is to help you, or a loved one, remain at home and to live a full life. It’s important to us that our care programmes are tailored to both your medical needs and support your emotional well-being.
We understand that coping with a complex health, or medical condition, can be difficult and that psychological and social support is vital in helping overcome feelings of low self-esteem, loneliness and, for some people, depression. Together, we’ll build a care programme that is all about how we can help and support you, or your loved one. We’ll liaise with your GP practice, community health teams and hospital consultant to ensure you receive a continuity of care in your home across a complete and informed support team.
Examples of conditions we support include;
As part of our complex care package, our carers can of course manage the individual’s physical needs, including:
But what’s much more valuable is their companionship and ability to provide emotional support to the individual themselves and their family members in the longer-term. It’s vital that everyone is united in working towards delivering the best possible care.
Read here how we supported a mum with a life changing brain injury to live at home.
For further information on how we can help call us on 02380 821800
Contact us if you have an emergency related to an elderly or disabled person living at home, are concerned about a friend, relative or yourself coping at home alone, need to chat through care options, or are after general information and advice.