Supporting a client with a learning disability and other complex needs can often entail support delivered by a number of support workers, family members, and involved professionals.
We wanted to address the essential requirements of the client, staff, families, involved professionals, and commissioners for having transparency of the service delivered, accessible quality monitoring and measurable outcomes. We wanted to be able to demonstrate that we provide a consistent, reliable approach.
We can now meet these requirements and clearly demonstrate the service and support delivered due to the development and use of our own software tool MyDiary.
MyDiary is a sophisticated software tool that gives the illusion of simplicity at the client/user end, with a colourful interface and simple “drag and drop” icons, but incorporates a host of features that allows us to record and report on every aspect of our service delivery.
MyDiary delivers real results, in real time, for a wide range of our clients. Our support workers are trained to use the system with clients, providing valuable feedback to ourselves, friends, families, care managers and commissioners. This is subject to confidentiality and access agreements with the client, as their wants are paramount and we will ensure MyDiary enhances the support of their goals and does not hinder their independence.
MyDiary – it’s completely innovative, the first of its kind, and an exciting interactive assistive technology.
To see a demonstration of MyDiary, please contact us: 01202 724900
Contact us if you have an emergency related to an elderly or disabled person living at home, are concerned about a friend, relative or yourself coping at home alone, need to chat through care options, or are after general information and advice.